SIGNING UP

• Is signing up free?
  Yes, registration is always free for both types of memberships that a user is willing to sign.
• Is signing up mandatory?
  Yes, registration is mandatory for all users, even for free accounts. This helps to prevent abuses and to protect the security of users themselves.

ABOUT JOTURL

• How can jotURL be useful for a blogger or a private user?
  
  • If you’re a blogger: after reading this you’ve probably already tossed the URL shortener you were using and are very happy to have found a next gen URL manager like jotURL!
  • if you’re a private user, use it:
    • to keep track of your URL history on the Internet over time with the ability to export it anytime
    • on social networks
    • on your website or in your emails
    • as an advanced bookmark manager (coming soon)
• Can jotURL be useful for professional bloggers or journalists?
  
  • If you’re a professional blogger: after reading this you’ve probably already tossed the URL shortener you were using and are very happy to have found a next gen URL manager like jotURL!
  • jotURL is definitely useful for all those journalists who own a Blog or even a Forum. Furthermore it turns out to be useful also for Pro-am journalism.
• Does jotURL solve some kind of real frustration?
  
  • just think about all the times you run into:
  • an offline “404 Page not found”
  • a different web page from the one you were looking for

  Moreover jotURL can keep you from losing all your URL history on the Internet over time.

• What are jotURL’s main benefits compared to its (pseudo) competitors?
  
  • jotURL is an innovative cloud-based service, the first in the world that combines an URL shortener with a powerful monitoring system and an editor to keep your URLs up to date. And all of that with advanced tracking and click metrics.
  • jotURL has no direct competitors so far (URL shorteners cannot be considered competitors). Thus, being one of the first to use it is obviously a benefit.

FAQ WRITTEN FOR CEOS

• How can jotURL be useful to increase my income?
  jotURL can increase your marketing power and open up new potential markets. In few words: a leap forward for your marketing power!
• Why can jotURL potentially increase the number of my customers?
  jotURL can increase customers attraction on your product and customers loyalty, resulting in further reduction of the churn rate.
• How can jotURL increase my marketing power?
  
  • jotURL provides Enterprises and Marketing agencies an insight of click statistics that were previously invisible!
  • Using jotURL gives you the ability to:
    • track the orientation, wishes and preferences of customers who reach you directly from your product packaging, from your instruction or assembly manuals, from your printed marketing materials or even from your publications (books, newspapers or magazines)
    • measure the commercial relevance of each short URL or QR code you created
    • perform risk free long-term marketing campaigns and promotions on your product packaging: you won’t have to worry anymore about broken links or changed contents over time. In other words, use any kind of printed URLs on your packaging, newspapers, magazines, books, printed marketing materials, etc. without  any risk for your brand reputation!
  • Well, detailed statistics is marketing nirvana. But your website statistics cannot cover all of your needs. What about your product’s packaging, your books, newspapers, magazines, printed marketing materials, social networks, blogs, emails, presentations, theses, papers, etc.? The list goes on and on! jotURL gives you the power to analyze and quantify this traffic and take decisions that were once a shot in the dark!
  • jotURL provides you a dashboard with amazing and detailed link reports:
    • Stats and click metrics based on:
      • Users
      • URL groups (or publications)
      • single URLs
    • Real time analytics
    • Geo location Stats, down to the City level
    • Info about operating system (whether or not mobile), browser, screen resolution, etc.
    • Downloadable Click Stats  (export your stats and data).

    That’s a tremendous insight into local, regional and global marketing campaigns!

  • jotURL definitely bridges the gap between offline and online contents. In this sense it gives you the ability to increase your marketing power.
• What’s the difference between jotURL stats and Google Analytics or other Analytics?
  Google Analytics tracks every click in detail but there’s no way to know whether a visitor reached you (your Web page) from your product packaging or from a newspaper, unless you build dedicated and different Web pages (which act as referrers) for every single event, promotion or survey you organize. This means there’s no easy way to discriminate between generic visitors from the Internet and customers who read your URL on one of your products in a store. jotURL does a better job for you, because it gives you the ability to find out exactly where the clicks on your links come from. And you can define and use URLs based on your own branded short domain.
• What kind of advantages does jotURL provide for my customers?
  
  • Customers can reach the exact web content mentioned on your product faster. They must not engage, reflect, learn new things or waste time. They just read your short URL or take a photo of the QR-Code on your product and are directly connected to the exact content on the Internet that you want to show or tell them about.
  • Customers perceive and appreciate the speed and efficiency with which they get the response they’re looking for.
• Can you provide some real life examples?
  
  • You’re surely more expert than we are when it comes to marketing applications, but here are some examples of how you can use jotURL for your products:
    • If you’re a publisher:  you will finally recognize that jotURL is a must for your books, newspapers, magazines, web portals, digital publications, etc.
    • For all other kind of products, it provides a superb advantage when it is used on your product packaging, manuals, printed marketing materials, etc., for:
      • events, pull-out competitions, promotions, online marketing surveys and advertising campaigns by furnishing your customers with immediate benefits
      • viral campaigns, georeferenced marketing, smart labels
      • online demonstrations
      • insights about your chain of production
      • insights about the environmental sustainability of your products
      • insights about food intolerances, allergies, etc.
      • online video assembly instructions
      • related educational activity for students and children
      • related online games for children
      • related or promotional downloadable contents: songs, docs, videos, software, updates, etc.
      • lists of service centers
      • warranty information
      • anything that is useful for customers before and after purchase or that can help to convince your customer to buy the product or to stay in contact with you.
• How can jotURL help me keep my costs down?
  How many of your short URLS can you monitor at the same time? And how many people will you need for that as you collect a lot of URLs over time? jotURL means no extra costs for monitoring and managing your URLs!
• Is there anything that can convince me that jotURL is suitable for an Enterprise company?
  
  • jotURL Enterprise Edition was built from the ground up with the unique needs of the Enterprise Customers in mind
  • jotURL is a cloud based service, powered by Microsoft Windows Azure Cloud (one among the world’s largest cloud providers). This means that jotURL’s platform is definitely Enterprise oriented, which implies reliability, top level security, business continuity, high scalability, SLA, telephone support, legal contracts, possible code customizations, etc.
  • jotURL provides your company with independent service continuity, once the “myCloud” option has been activated
  • We understand that Enterprise Customers:
    • require a higher level of service and support compared to what is usually offered by an off-the-shelf solution
    • may require custom exceptions
  • jotURL takes intellectual property, content owned by third parties and end-user security very seriously. All the legal aspects of the service have been validated by an international law firm, which means that jotURL provides a warranty of legality for your business.
  • Attention for security is definitely Enterprise oriented. As an example, jotURL has a powerful engine that continuously scans all shortened URLs and filters them using 22 different cutting edge techniques, in addition to an internal neural network, in order to identify dangerous URLs. And that’s just one example of how much we care about your security.
• For what kind of companies is jotURL useful?
  
  • Publishers
  • Companies working in the following areas:
  • Food transformation or production
  • Toys
  • Childhood’s and children’s products
  • Pharmaceutics
  • Supermarket chains
  • Cosmetics, beauty products and personal care
  • Appliances
  • Technology and Hardware
  • Financial services
  • Marketing Agencies
  • Consumer goods
  • And beyond: every company which needs to print a short branded URL or a QR Code on its packaging, in its manuals or printed marketing materials, and needs to track clicks on it in order to perform advanced and detailed marketing analysis.
• Does jotURL solve some kind of real frustration?
  
  • Just think about all the times you run into:
    • an offline "404 Page not found"
    • a different web page from the one you were looking for
  • Moreover jotURL can keep you from losing all your URL history on the Internet over time.
• What are jotURL’s main benefits compared to its (pseudo) competitors?
  
  • jotURL is an innovative cloud-based service, the first in the world that combines an URL shortener with a powerful monitoring system and an editor to keep your URLs up to date. And all of that with advanced tracking and click metrics.
  • jotURL has no direct competitors so far (URL shorteners cannot be considered competitors). Thus, being one of the first to use it is obviously a benefit.

FREE MEMBERSHIP

• Can I choose any kind of URL within the provided short domains?
  Yes, as long as it hasn’t already been chosen by another member. You will get URLs such as jo.my/house, jot.my/house, etc...
• Is it possible to know whether the URL I’m interested in is available?
  Yes. When you choose a URL, the system will inform you whether it is available. If not, you can try by choosing the plural, a synonym, by adding an article and the symbol "-" or "_", by adding a number at the end of the word. For example, if you chose the URL joturl.com/house but it is not available, just try
  • joturl.com/houses
  • joturl.com/building
  • joturl.com/apartment
  • joturl.com/the-house
  • joturl.com/the_house
  • joturl.com/a-house
  • joturl.com/house1
  • joturl.com/house2
• Do URLs created by Free members have an expiry date?
  No.
• Can I modify or delete a URL as a Free member?
  Yes, you can modify it. If you want also to delete a URL, you have to buy the "URL cancellation option" at a negligible annual cost.
• Can a company or a person have more than one Free member account?
  Yes, you can open up to 5 accounts from the same IP, as long as you use a different e-mail address for each account. In case you want to modify two URLs belonging to different accounts, you will have to update twice.
• Do I have to write "www." or "http://" when I transcribe the URL on my browser?
  No. For example, you don’t have to write www.jo.my/house or http://jo.my/house. Just write jo.my/house.
• May I associate a URL with the address of a pornographic website, of a phishing website or of a site that violates the law?
  No. This is strictly forbidden by the Terms of Service. If one URL is proven to be associated with pornographic material or illegal activities, the whole account will be immediately blocked, all the URLs will be released and the owner of the account will be reported to the proper governmental or police agencies, to which we will give all the information they require (IP address, etc...).

ENTERPRISE MEMBERSHIP

• Can I choose URLs from the provided free domains (jo.my, jot.my, jot.im, uuu.my, etc.) with an Enterprise membership?
  Yes.
• Can I get a free trial membership before getting a chargeable membership?
  Yes! You can get a 21-day free trial membership.
• If membership fees are frozen until a certain date, and I get a trial membership before such date, will I pay the "frozen" price when getting an annual membership?
  Yes, as long as you get your trial membership when prices are still "frozen," and you get your annual membership before the trial version expires.
• Can I upgrade or downgrade from a kind of membership or profile to another one?
  Yes, under the conditions indicated in the section Upgrade and downgrade.
• I am a porn editor. May I become a member and create links to porn pages?
  No. This is strictly forbidden by the Terms of Service. If one URL is proven to be associated with pornographic material, the whole account will be immediately blocked (with no reimbursement), all the URLs will be immediately deactivated and in case of illegal activities, the owner of the account will be reported to the proper governmental or police agencies, to which we will give them all the information they require (IP address etc.).
• If I have a URL associated with a web page which is subsequently turned into a porn page, will I have my account blocked and be reported to the proper governmental or police agencies?
  No. The history of the URL is verified by our staff before blocking an account and reporting its owner.
• Do I have to have or register a special custom domain in order to get my Enterprise membership?
  Yes, you need a special custom domain which cannot be used for any other service on the web.
• Can I manage my Enterprise domain from my server?
  Yes. BUT You have to configure the primary and secondary DNS server for your domain according to quick but specific instructions that you will receive on the activation of the service. You can anytime ask our support service to configure the latter, if you need it.
• I’m not familiar with domain registration, DNS etc. Can you give me advice on the choice of the domain name, register it on my behalf, manage it and making it point to your servers?
  Yes. We can do that for you at a reasonable price.
• If I manage the DNS for my domain problems might occur?
  Yes, you may experience outages or slowdowns due to incorrect configuration or management of the DNS (by you or your provider). To minimize the probability of such cases we recommend to set the DNS configuration according to what is recommended by jotURL at the time of registration. In the unlikely event that the recommended configuration does not resolve your problem, we advise you to let configure the DNS by our technical department (you will need to provide access to the configuration of your DNS).
• Can I activate two or more third-level domains on my own domain?
  Yes. We can do that for you.
• Can I manage more than three domains (e.g., my proper domains and a third-level domain) from the same back office?
  Yes. You can manage an unlimited number of domains from the same back office. Additional domains are sold at a reasonable price. Please contact us if you’re interested in managing more than three domains.