jotURL’s Terms of Service.

Introduction

Welcome to joturl.com. jotURL is a trademark of desmoWeb Ltd. (who is also the owner of the service provided by jotURL). By using the service provided by jotURL (as a private user, as a company or as an Institution) you signify that you have read, understand and agree to be bound by these Terms of Use and the accompanying Privacy Policy.

We reserve the right, in our discretion, to change, modify and delete provisions of our Terms of Use and Privacy Policy at any time. If we do so, we will post the changes on this page or email you a notice, in each case indicating the effective date. Your continued use of the Site (and of the service provided by the latter) after such notice constitutes your acceptance of the modified Terms of Use or Privacy Policy.

If you do not agree to abide by these or any future Terms of Use, you are not permitted to use or access the Site. This Site is intended solely for users who are thirteen (13) years of age or older. Any registration by, use of or access to the Site by anyone under 13 is unauthorized and in violation of these Terms of Use.

Rules of Conduct

You agree that you will NOT do or permit to be done through your account or log-in any of the following:

violate or infringe the copyrights, rights of privacy or publicity, or any other rights of any person;
post or submit libelous, defamatory, pornographic, obscene, harassing or otherwise actionable or objectionable material;
post or transmit unsolicited or unauthorized advertising or promotional material or any junk mail, spam or chain letters;
use automated scripts, crawlers, spiders, bots or similar means to harvest or collect member information or other information from the Site; however, you may capture contact data and other information where the Site expressly permits or requires it;
use the Site in a manner that could damage, disable or overburden the Site or violate the law;
provide inaccurate or misleading information when registering as a member;
impersonate or misrepresent your affiliation with any person or entity; or
upload or transmit software viruses, worms, Trojan horses or other computer code or files designed to disable, destroy or interfere with any software or equipment.

Registration is mandatory for ALL users: this helps to prevent abuse. Moreover destinations of URLs and their rate of change are periodically monitored and checked by jotURL’s security system: again, this helps to prevent and identify abuse. By signing up users accept that all accesses, including the attempts of unauthorized access are monitored. By logging in users will implicitly accept that the parameters associated with the connected computer (IP address, the type and version of the browser, etc...) are logged for security reasons. In no case, except those expressly provided by law, these data will be transmitted to third parties. You agree that jotURL may refuse your registration or terminate your access and account for violating these Terms of Use, for any behavior that is inconsistent with jotURL’s image or values, or for any other reason, entirely in its discretion. Any unauthorized use (i.e. any use that violates these Terms of Use), will result in your account being disabled and moreover you may be reported to the proper governmental and police agencies (and in that case no refund of the annual fee for the service provided by jotURL, eventually paid by the user, will be paid back by jotURL to the latter).

Site Content and Services

You acknowledge that jotURL and its licensors own all rights, title and interest in all content on the Site , including but not limited to the Site’s software service, the Site’s design, text, graphics and files, and their selection and arrangement (the "Content"), and you agree not to modify, copy, distribute, frame, republish, display, post, transmit, or sell the Content, except as may be expressly permitted by jotURL. You may download and print reasonable portions of the Content, solely for your personal, non-commercial use, provided that you leave intact all copyright notices and identifying information appearing on the original. You may not republish Site Content on any other website or business network or incorporate the information into any database or compilation. Any use of the Content not authorized by jotURL is prohibited.

All trademarks, logos, trade dress and service marks on Site are trademarks of jotURL or its licensors and may not be copied, imitated, or used, in whole or in part, without written permission.

Copyright Policy

jotURL is a professional URL manager that enables you to publish URLs (and to keep them updated) on packaging, manuals, printed marketing materials, or in books, newspapers, magazines, DVD, eBooks etc... jotURL does NOT modify, copy or re-propose contents: all web pages are displayed online, and therefore shown in their original form. The content of the displayed pages is protected by copyright and the property of the latter belongs to their respective owners. jotURL respects the intellectual property of others. It is jotURL’s policy to respond expeditiously to legitimate claims of copyright and other intellectual property infringement. jotURL will promptly process and investigate notices of alleged infringement and will take appropriate actions under the Italian law regarding copyright protection and other applicable intellectual property laws. Upon receipt of notices, jotURL may act expeditiously to remove or disable access to any material claimed to be infringing or claimed to be the subject of infringing activity and may act expeditiously to remove or disable access to any reference or link to material or activity that is claimed to be infringing. jotURL will terminate access for subscribers and account holders who are repeat infringers.

Notifying jotURL of Copyright Infringement: To provide jotURL notice of an infringement, you must provide a written communication to the attention of "Copyright Infringement Notification Dept." at copyrightjoturl.com.

Providing jotURL with Counter-Notification: If we remove or disable access to content in response to an infringement notice, we will make reasonable attempts to contact the owner or administrator of the affected content. If your material has been removed and you feel that your material does not constitute infringement, you may provide jotURL with a counter notification by written communication to the attention of "Copyright Counter Notification Dept." at copyrightjoturl.com that sets forth all of the necessary information required. If you are uncertain whether an activity constitutes infringement, we recommended seeking advice of an attorney.

Links

This Site may contain links to websites operated by unrelated parties. These links are provided for your convenience and reference only. jotURL does not control these sites and is NOT responsible for their contents. Our inclusion of these links does NOT imply any association with these sites or any endorsement or approval of the services, merchandise, materials or contents available from or on these sites.

This Site may also contain descriptions of or references to products, services, and firms. These references do not imply our endorsement of those products, services or entities. Under no circumstances shall any of our providers be liable for any loss or damage caused by a user’s reliance on or exposure to information obtained from or contained on the Site. Rather, you are responsible to evaluate the information, advice, and other content available through the Site, and any products, services or firms referenced here.

If you decide to leave the Site and access these third-party sites, you do so at your own risk. In particular, you should review the terms of use and privacy policies of these sites, as they may differ from ours. Again, we do not control or review the usage terms or privacy practices of linked sites. You should always keep in mind that our shortened URLs could redirect anywhere, you follow them at your own risk and jotURL is not responsible or liable for contents you visit. Note that the included "Preview feature" is always on by default (see policy.html). This means you can always get a preview page you can use to check the destination URL before you visit it.

PRIVACY POLICY

jotURL takes the private nature of your personal information very seriously. This Privacy Policy describes how we treat the information we collect when you visit and use any website available from jotURL. Please read this notice very carefully. It is jotURL’s policy to respect your privacy regarding any information we may collect while operating our websites. Like most website operators, jotURL collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. jotURL’s purpose in collecting non-personally identifying information is to better understand how jotURL visitors use its website. From time to time, jotURL may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

jotURL also collects potentially personally-identifying information like Internet Protocol (IP) addresses, mainly on security reasons. jotURL does not use such information to identify its visitors, however, and does not disclose such information, other than under the same circumstances that it uses and discloses personally-identifying information, as described below. Please be aware that jotURL cannot be responsible for the privacy practices of other sites, including those to which we link or whose products or services we reference. We encourage you to read the terms of use and privacy statements of each Web site you visit.

Personally-Identifying Information

Certain visitors to jotURL websites (members for example) choose to interact with jotURL in ways that require jotURL to gather personally-identifying information. The amount and type of information that jotURL gathers depends on the nature of the interaction. Those who engage in transactions with jotURL are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, jotURL collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with jotURL. jotURL does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities. jotURL may also collect statistics about the behavior of visitors to its websites. For instance, jotURL may monitor the most popular links on the site. jotURL may display this information publicly or provide it to others. However, jotURL does not disclose personally-identifying information other than as described below.

Protection of Personally-Identifying Information

jotURL discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on jotURL’s behalf or to provide services available at jotURL websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using jotURL websites, you consent to the transfer of such information to them. jotURL will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, jotURL discloses potentially personally-identifying and personally-identifying information only when required to do so by law, or when jotURL believes in good faith that disclosure is reasonably necessary to protect the property or rights of jotURL, third parties or the public at large. As a registered user of the jotURL’s website you have supplied your email address and jotURL may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with jotURL and our products. We expect to keep this type of email to a minimum. If you send us a request (for example via a support email), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. jotURL takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information. However, if jotURL or any of its products is sold to a new owner, whether by merger, stock sale, asset sale or other means, we retain the right to transfer your profile, Site Data and all other content, data and information to this new owner, provided the owner agrees to respect the Privacy Policy in effect with respect to this personal data.

Excluding transfers and communications made to comply with legal obligations and contracts, the data provided to jotURL will only be used for legal purposes and may be disclosed for the sole purpose of credit protection and better management of their rights to single commercial relationship, in particular:

Debt collection companies and credit insurance
Banks for business information
Associations for consulting
Consultants and service companies
Professionals for the fulfillment of tax obligations and accounting
Your personal information will not be divulged in any case
Personal data may be transferred to EU countries and to countries outside the EU in regard to the purposes for which the data are collected.

We remind you that you are entitled to the rights under Art. 7 of the Italian Legislative Decree No 196 - 30 June 2003 and in particular, the right to access your personal information, to request correction, updating and deleting, if incomplete, incorrect or collected in violation of the law, and oppose their processing for legitimate reasons by directing requests to the Data Processing Manager.

The Data Processing Manager and controller is: desmoWeb Ltd. (represented by its legal representative, Mr. Janosch Lenzi) headquartered in: via Valerio Santelli, 43 - 50134 Florence - Italy

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. jotURL uses cookies to help jotURL identify and track visitors, their usage of jotURL websites, and their website access preferences. jotURL visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using jotURL’s websites, with the drawback that certain features of jotURL websites may not function properly without the aid of cookies.

Privacy Policy Changes

Although most changes are likely to be minor, jotURL may change its Privacy Policy from time to time, and in jotURL’s sole discretion. jotURL encourages visitors to frequently check the page privacy.html for any changes to its Privacy Policy. Your continued use of this site and its related services after any change in this Privacy Policy will constitute your acceptance of such change.

Security and Spam Policy

jotURL shortened links (like every shortened URL) could be used in spam or to point to malicious content. We take potentially abuse of our service very seriously and do everything we can to prevent it. Here are some of the ways we help to keep our users safe:

jotURL is NOT a standard URL shortening service. jotURL is much more: it’s a professional URL manager. jotURL was in fact designed from day one for business, with the security, the tools and integration that Enterprise businesses need. Moreover jotURL is a cloud based service, powered by Microsoft Windows Azure Cloud (one among the world’s largest cloud providers). This means that jotURL’s architecture and platform are definitely Enterprise oriented. Once spammers become aware of that they usually realize they can save time and "maximize results" by following pretty less difficult ways based on different kind of URL shortening services, available on the Internet.
Registration is mandatory for ALL users (even for free accounts): this helps to prevent abuse. By signing up users accept that all accesses, including the attempts of unauthorized access, are monitored by jotURL on security reasons. And by logging in users will implicitly accept that the parameters associated with the connected computer (IP address, the type and version of the browser, etc...) are logged for security reasons.
Link previews are on by default - whenever somebody visits a jotURL shortened URL they can always get a preview page so they can check the destination URL before they visit it (see policy.html). This makes jotURL much less appealing to spammers than most other standard URL shortening services which send visitors always straight to their site.
destination of all URLs are periodically monitored and checked by jotURL’s security system: this helps to prevent and identify abuse
Rates of change for destination URLs are periodically checked by jotURL’s security system: again this helps to prevent and identify abuse.
jotURL has a powerful engine that continuously scans all shortened URLs and filters them using 11 different cutting edge techniques, in addition to an internal neural network, in order to identify dangerous URLs. Definitely an Enterprise oriented security solution.
We periodically check all our links against various main blacklists. We update these lists regularly and our technology applies these updates across our entire database of links immediately.
When we flag a link as spam, we add a very prominent warning page so that visitors know it is likely to be malicious. To help those fighting spam we still show the original destination, but users can no longer visit it without manually copying/pasting the full link into their browser.
We thoroughly investigate any complaints of abuse we receive and have a dedicated contact email address for these. We aim to act on all abuse complaints within 24 hours (but typically manage better than this).
We don’t just disable individual URLs in response to complaints like some similar services. Since a spammer could create many similar links this would obviously be useless. We blacklist by domain or track down links based on the creator’s IP instead whenever possible.
Our terms are very clear on what usage isn’t allowed.
We blacklist other URL shortening/redirection services we know about. This stops spammers creating "chains" of redirects to help them circumvent our protections (although they don’t do this so much with jotURL anyway due to our default previews).
We hate spam usage of our service and jotURL has no relationship with spammers. We never send any spam email and only ever email people who have emailed us first (e.g., to respond to questions we get about the site, or if they agreed/signed up to our newsletter).
Finally, we immediately report any unauthorized use and abuse to the proper governmental and police agencies

Disclaimers

jotURL is not responsible for any incorrect or inaccurate Content posted on the Site regardless of the cause or source, or for the conduct, online or offline, of any member or other user of the Site. Without limiting the above, jotURL assumes NO responsibility for:

any error, omission, interruption, deletion, defect, delay, communications failure, theft or destruction or unauthorized access to, or alteration of, user or Member postings or communications;
the accuracy, integrity, completeness, or quality of any information, outputs or Content available from or through the Site; rather, responsibility for verification resides with the user of the information, output or Content.
problems with data lines and telephone lines, computer systems, third party providers, or any technical problems or traffic congestion on the Internet or any website;
injury or damage to users’, members’ or other persons’ computers or networks resulting from participating or downloading materials in connection with the Site;
fires, earthquakes, volcanoes, tornados, tsunamis, revolutions, wars and any other unforeseen and exceptional cause that could stop or interrupt the jotURL’ service.

Under no circumstances will jotURL be responsible for any loss or damage incurred or resulting from anyone’s use, including your use, of the Site, any Content posted on the Site or communicated to members, or any interactions between users of the Site, online or offline. THE SITE AND CONTENT ARE PROVIDED "AS-IS" AND jotURL DISCLAIMS ANY AND ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.

Limitation on Liability

IN NO EVENT WILL jotURL BE LIABLE TO YOU OR ANY OTHER PERSON FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES (INCLUDING LOST PROFITS AND LOST DATA), OR FOR ANY DAMAGES IN EXCESS OF € 1950, ARISING FROM YOUR USE OF THE SITE, REGARDLESS OF THE CAUSE (INCLUDING NEGLIGENCE) AND EVEN IF jotURL WAS AWARE THAT SUCH DAMAGES MIGHT OCCUR. Some states limit the limitation of liability in certain cases, so this limitation may not completely apply to you.

Governing Law

If there is any dispute about or involving the Site, you agree that the dispute will be governed by the laws of one of the following countries: Italy, Germany or UK, as they apply to residents situated within the state. Any cause of action by you with respect to the Site must be instituted within one (1) year after the cause of action arose or be forever waived and barred.

Indemnity

You agree to indemnify and hold jotURL and its subsidiaries, affiliates, officers, agents, partners and employees harmless from any damage, liability, claim, or expense (including reasonable attorneys’ fees) arising out of or in connection with your use of the Site, your violation of these Terms of Use, or your violation of the rights of a third party or any law.

TERMS, FEES AND PAYMENTS

Enterprise members are required to sign a dedicated contract. For the first year jotURL’s Enterprise contract is subject to an annual fee in advance. After the first year the contract is subject to a monthly fee and shall be deemed to be tacitly renewed every month unless jotURL receives a written notice from the Customer.

Any Customer may request the annulment of the contract and the deactivation of services at any time. The termination of this contract must be sent to jotURL by fax (+39.055.7188.0954) or by sending an email to servicejoturl.com, reporting "jotURL contract cancellation" in the object, with an advance of at least 30 days before the expiry of the contract itself. In case of cancellation the Customer will not be entitled to any financial reimbursement for the months or the days remaining before the expiry of the contract, but only to usufruct of the same until the end of the contract.

The general layout and detailed information about all available contracts is published on jotURL’s website at pricing.html.

Payments must be received in advance by jotURL. The payments are via PayPal or by wire transfer, also with automatic monthly renewal of the contract, after the first year.

Any failure or delay in payment will result in the suspension of services, without any liability resulting from the act in respect of the Customer, which will lose all rights on it. In this case, the contract will be resolved and we will proceed to collect the debts. The costs of debt collection are charged to the Customer.

jotURL reserves the right to change at any time fees and/or features of services applicable to this contract. However, in the event of changes, the best price between the previous one and the new one will be guaranteed for all Customers already in place.

The annual fee could be anyway adjusted annually at a rate determined by the official inflation rate, by labor costs and infrastructure, according to the National Institute of Statistics’ official tables (www.istat.it), or other International Institutes of Statistics (www.census.gov, www.destatis.de, www.statisticsauthority.gov.uk, www.ons.gov.uk, etc.)

Customers must, in case of change of their name, their addresses, their bank account, their credit card data or their PayPal account, forward their new data to desmoWeb Ltd., by fax at +39 055.7188.0954 or by email at servicejoturl.com.

The contract will be terminated automatically in case of: failure by the courts, controlled administration. jotURL may decide not to proceed with activation, service delivery or suspend delivery if:

the Customer has previously been or is in default in respect of jotURL;
Customer is entered in the register of protests or subject to enforcement procedures;
Customer presents a petition or is subjected to bankruptcy proceedings in his capacity as business owner or legal representative of the company.

Your continued use of the Site (and of the service provided by the latter) constitutes your implicit acceptance of all these terms and conditions.

SLA and Customer support

Enterprise members are provided with a Service Level Agreement (SLA) and a Customer support service (telephone, chat, email). Please refer to the contract for details about the SLA and our Customer support, or write us an email at infojoturl.com for related information, and we will contact you promptly.

Moreover jotURL is a Cloud service, based on Microsoft Windows Azure’s Cloud infrastructure (one among the world’s largest Cloud providers) and has been validated by Microsoft Corp. This gives us the ability to provide Enterprise Customers with a top level SLA.

Additional optional services

Additional optional services for Enterprise members, like

"myCloud" (which provides an independent service continuity warranty)
custom telephone support
code customizations & integrations
etc...

require a dedicated contract. Please write us an email at infojoturl.com for further information and we’ll contact you promptly.

Miscellaneous

As a user of the service provided by jotURL, you allow jotURL to cite your brand and your own name or business name, inside websites, brochure, etc. related to jotURL itself, in order to (and only to) promote jotURL’ service itself. However, we understand that Enterprise companies may require some exceptions, so if you have a particular reason and don’t want your brand to be exposed on our website, just let us know and we will fulfill your requirement. This is fine.

These Terms of Use, and the accompanying Privacy Policy, constitute the entire agreement between you and jotURL regarding the use of the Site and supersede any prior agreements between us on the same subject. jotURL’s failure to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision. If any provision of these Terms of Use is held invalid, the remaining terms shall continue in full force and effect.